Privacy

Introduction

Welcome to Dental Abroad’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information and handling it responsibly.Dental Abroad operates internationally, including in Indonesia and Australia. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, or communicate with us.We handle personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and relevant Indonesian data protection regulations, including Law No. 27 of 2022 on Personal Data Protection (PDP Law).We believe privacy should be clear and transparent. If you have questions about how your information is handled, you’re welcome to contact us using the details on our website.

‍

Information We Collect

We may collect the following types of personal information:

• Contact information (such as name, phone number, WhatsApp contact details).
• Enquiry information provided through forms or conversations
• Health-related information voluntarily provided for the purpose of assessing treatment suitability (handled with care and confidentiality).
• Website usage data (IP address, browser type, pages visited, cookies and analytics data).
• You are not required to provide personal information unless you choose to contact us or submit an enquiry.

‍

How We Use Your Information

We collect and use personal information to:

• Respond to enquiries and communicate with you.
• Provide guidance regarding dental treatment options overseas.
• Review information you provide for treatment planning purposes.
• Coordinate with accredited clinics (with your consent).
• Improve our website and servicesMeet legal and regulatory obligationsWe do not sell personal information to third parties.

‍

Health Information

Any health-related information you provide is used solely for the purpose of evaluating treatment options and supporting your enquiry. We take reasonable steps to protect sensitive information and only share it with relevant partner clinics where necessary and with your consent.

‍

Disclosure Information

We may disclose personal information to:

• Partner dental clinics for treatment planning
• Service providers (e.g. website hosting, CRM, analytics)
• Regulatory authorities where required by law

All disclosures are limited to what is necessary for the relevant purpose.

‍

How We Use Your Information

Dental Abroad operates internationally, including in Indonesia and Australia. As part of providing our services, personal information may be stored or processed in Indonesia, Australia, or other jurisdictions where our service providers or partner clinics operate.

By providing your personal information, you consent to such cross-border storage and transfers, subject to appropriate safeguards designed to protect your information in accordance with applicable privacy laws.

‍

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our website and improve user experience. You may disable cookies in your browser settings, though some functionality may be affected.

‍

Data Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

‍

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be handled in accordance with applicable privacy laws.

‍

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us via the methods listed on our website.