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Frequently

Asked
Questions
General
What is Dental Abroad?

Dental Abroad is a dental treatment concierge service that supports people considering dental care overseas. We guide you through the decision-making process, work with accredited clinics to develop treatment plans, and support you before, during, and after treatment.

Do you provide dental treatment directly?

No. Dental treatment is provided by licensed dental professionals at accredited clinics overseas. Dental Abroad does not provide clinical care — our role is to guide, coordinate, and support your journey.

Who is Dental Abroad suitable for?

Dental Abroad is suitable for people considering dental treatment beyond routine care, including cosmetic dentistry, dental implants, and major dental work, who want guidance and confidence when exploring overseas options.

Are there dental treatments you don’t offer?

Yes. Dental Abroad focuses on coordinating a defined range of treatments that can be safely and appropriately delivered through our accredited clinics. Some complex procedures or treatments requiring specific clinical settings may not be suitable for overseas care and are not offered through our service.

If you’re unsure whether a particular treatment is appropriate, we encourage you to speak with us. We’ll review your situation honestly and help you understand the best options available — even if that means treatment is better suited elsewhere.

Safety & Quality
Is dental treatment overseas safe?

Dental treatment overseas can be safe when it’s properly planned and delivered by experienced professionals. We work only with accredited clinics that meet our standards and support patients throughout the process to reduce uncertainty and risk.

How do you choose your accredited clinics?

Acrredited clinics are reviewed and approved against Dental Abroad’s accreditation standards, which focus on clinical experience, quality of care, patient outcomes, and professional practices.

Are accredited clinics licensed and qualified?

Yes. All accredited clinics operate independently and employ licensed dental professionals in accordance with local regulations in the countries where treatment takes place.

How do you ensure clinical quality and oversight?

Dental Abroad was founded by an Australian team with deep experience in the dental industry. One of our founders brings over 40 years of clinical and industry experience in Australian dentistry, which informs how we assess clinics, review treatment plans, and set our accreditation standards.

This experience shapes our approach to quality, safety, and patient care — ensuring decisions are guided by clinical understanding, not commercial shortcuts.

Process & Planning
How does the Dental Abroad process work?

The process begins with an initial conversation to understand your needs. We then review your information, work with a partner clinic to develop a treatment plan, assist with preparation and travel arrangements, and provide ongoing support throughout treatment and recovery.

What information do I need to get started?

Typically, we’ll ask for basic details about your dental concerns and any recent dental records or imaging you already have. We’ll guide you on what’s needed as part of the process.

Am I obligated to proceed once I make an enquiry?

No. An initial enquiry is simply a conversation. There is no obligation to proceed unless you decide the treatment plan and pathway are right for you.

Destinations & Travel
Where does treatment take place?

Treatment takes place at accredited clinics in carefully selected destinations overseas. Locations are chosen based on quality of care and professional standards — not tourism appeal.

Do you help with travel arrangements?

Yes. Once a treatment plan is confirmed, we assist with planning and preparation so you feel confident ahead of travel and treatment.

When will new destinations be available?

We’re actively assessing additional destinations, including Thailand and Dubai. New locations are introduced only once clinics have been reviewed against our accreditation standards and meet our requirements for clinical quality, patient care, and professionalism.

While timelines can vary, we expect to introduce new destinations progressively over the coming months. Updates will be shared on our website as soon as they’re confirmed.

Costs & Considerations
Is dental treatment overseas more affordable?

In many cases, dental treatment overseas can be more affordable than in Australia or New Zealand. However, cost is never the only consideration — quality, safety, and suitability always come first.

Do you provide pricing on your website?

No. Treatment costs vary depending on individual needs and treatment plans. We provide personalised information once your requirements are reviewed with a partner clinic.

Aftercare & Support
What happens after my treatment is completed?

After treatment, we remain available to provide guidance, answer follow-up questions, and support you through recovery and next steps.

What if I have concerns after treatment?

If concerns arise, we’ll support you in understanding next steps and liaise with the relevant clinic where appropriate.

Trust & Privacy
How is my personal and health information handled?

Personal and health information is handled confidentially and in accordance with applicable privacy laws. Information is used only to support your enquiry and treatment planning.

Is Dental Abroad an Australian or Indonesian company?

Dental Abroad is an Indonesian-registered company, founded and operated by an Australian team. We support patients considering dental treatment overseas by coordinating care with accredited clinics in selected destinations, while providing guidance and support throughout the process.

Start Your Journey

If you’re considering dental treatment overseas and want clear, personal guidance, we’re here to help you explore your options — at your pace, with confidence and care.
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